Your privacy is our priority. This policy transparently explains how i8 live 1 collects, uses, stores and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We do not merely comply with privacy laws — we build data protection systems that give you full control over your own information.
All data transmitted between your device and i8 live 1 servers is protected with 256-bit SSL encryption. This means your information cannot be read or intercepted by third parties during transmission.
We only collect data that is genuinely necessary to provide our services to you. No excessive information is gathered, and every category of data we hold has a clear and legitimate purpose.
I8 live 1 has never and will never sell, rent, or trade your personal data to advertising companies or any third party for their own commercial purposes.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We actively monitor legislative developments to ensure ongoing compliance.
You have the right to know what data we hold about you, why we hold it, and for how long. This Privacy Policy is written in plain language so every player can understand it without needing a law degree.
You can access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team directly.
Quick Summary: i8 live 1 collects your data to process transactions, ensure account security, and comply with the law. We do not sell your data. You may request access or deletion of your data at any time. This policy applies to all i8 live 1 platform users.
This Privacy Policy is published by i8 live 1 and applies to all users who access our website at i8live1.com, the i8 live 1 mobile app, and all related services we offer.
We understand that your trust must be earned, not assumed. That is why we have written this Privacy Policy in plain, straightforward language — so you know exactly how your information is handled, not just feel that it is.
By using the i8 live 1 platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to request account and data deletion.
I8 live 1 collects several categories of personal data depending on how you interact with our platform. Below is a full table of data types, their sources, and the reasons for collection.
| Data Category | Specific Examples | Resources |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (MyKad) | Provided during registration / KYC |
| Contact Information | Email address, phone number, residential address | Provided during registration |
| Financial Data | Bank account number, card details, transaction records | Provided during deposit / withdrawal |
| Gaming Data | Betting history, winnings, game records | Automatically generated while you play |
| Technical Data | IP address, device type, web browser, operating system | Automatically collected while you browse |
| Behavioral Data | Pages visited, session duration, clicks and interactions | Cookies and analytics tools |
| Communication | Live Chat transcripts, email to support | When you contact us |
I8 live 1 does not collect sensitive data such as medical information, political views, religious beliefs, or biometric data unless it is specifically required for identity verification purposes and only with your explicit consent.
The data we collect is used solely for the following purposes, and nothing beyond that:
You can opt out of marketing communications at any time via the unsubscribe link in our emails or by updating your communication preferences in your account settings. This will not affect essential service communications related to your account.
Under Malaysia's PDPA and applicable data protection principles, i8 live 1 processes your personal data on the following legal bases:
I8 live 1 does not sell your personal data. We only share data in the following situations and only to the extent necessary.
We work with carefully selected third-party companies to help us deliver our services — including payment processors, gaming software providers, customer support platforms, and cloud service providers. All partners are bound by strict data protection agreements and may only use your data for purposes we specify.
We will disclose data when required by Malaysian law, court order, or a lawful request from a law enforcement agency. In such cases, we will endeavour to notify you in advance unless prohibited by law.
We may share data with fraud detection service providers to protect the integrity of the platform and the interests of all our players.
International Data Transfers: Some of our service providers operate outside Malaysia. In such cases, we ensure that data transfers are carried out with adequate protections equivalent to the standards required by Malaysia's PDPA.
Your data security is something we take extremely seriously. The i8 live 1 security infrastructure is built on a layered defence approach:
We retain your personal data for as long as your account is active. Following account closure, certain records are kept for periods required by Malaysian law — typically 5 to 7 years for financial and transaction records to comply with anti-money laundering regulations. Data that is no longer needed is securely deleted.
In the event of a data security breach that may affect your personal information, i8 live 1 is committed to notifying you and the relevant authorities within the timeframe required by Malaysian law, and to taking immediate steps to contain and remediate the situation.
I8 live 1 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
Under Malaysia's PDPA and i8 live 1's privacy policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your records.
Request deletion of your data when it is no longer needed, subject to legal obligations.
Receive your data in a structured, portable format that can be transferred to other platforms.
Object to data processing for direct marketing purposes at any time.
Request a restriction on processing your data while a dispute or review is in progress.
To exercise any of the rights above, please contact us via Live Chat in your account or through our support email. We will process your request within 30 business days. No fee is charged for reasonable requests.
The i8 live 1 platform is for users aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18.
If we discover that data has been collected from a person under the age of 18, the account in question will be closed immediately and all related data will be deleted. Parents or guardians who have reason to believe their child has registered an account at i8 live 1 should contact us immediately.
I8 live 1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Updated" date at the top of this policy indicates when the last amendment was made.
For significant changes that affect how we use your data, we will notify you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect. Continued use of the platform after such notice constitutes your acceptance of the updated Policy.
If you have any enquiries, concerns or wish to exercise your privacy rights, there are several ways to reach our team:
Our data protection team is dedicated to ensuring every privacy enquiry is handled seriously and professionally. We are committed to responding within 7 business days for privacy-related enquiries.
You may also lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) if you believe your privacy rights have been violated and not satisfactorily resolved by us.
Create an account today and enjoy a safe, fair, and exciting digital entertainment experience with full encryption and 24/7 customer support.